1. Introduction
We Love Digital Marketing (“we”, “us”, “our”) is a digital marketing agency based in Kolkata, India. We are committed to protecting the personal information of our clients, website visitors, and prospects. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, services, or communications.
By using our website or engaging our services, you agree to the collection and use of
information in accordance with this policy.
2. Data We Collect
Information You Provide
- Full name, business name, email address, and phone number submitted via contact forms or calls
- Marketing objectives, budget ranges, and business information shared during consultations
- Communication records from emails, WhatsApp, or phone conversations
- Payment and billing information processed through secure third-party gateways
Information Collected Automatically
- IP address, browser type, device information, and operating system
- Pages visited, time spent, click patterns, and referral sources via analytics tools
- Cookie data and similar tracking technologies (see Section 5)
Information from Third Parties
- Business data from LinkedIn, Meta, or Google when you connect ad accounts for campaign management
- Analytics and performance data from platforms we manage on your behalf
3. How We Use Your Data
We use the information collected for the following purposes:
- To respond to enquiries and provide requested services or proposals
- To plan, execute, and optimise digital marketing campaigns on your behalf
- To send relevant updates, reports, and performance insights related to your campaigns
- To send marketing communications (you may opt out at any time)
- To improve our website, services, and overall client experience
- To comply with legal obligations and resolve disputes
- To conduct internal research and develop new service offerings
We do not use your data for purposes beyond what is stated here without your explicit consent.
4. Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share data with:
- Service Providers: Trusted third-party tools such as Google Analytics, Meta Ads, email platforms, and CRM software that support our operations, bound by confidentiality agreements
- Legal Requirements: When required by applicable Indian law, court order, or regulatory authority
- Business Transfer: In the event of a merger, acquisition, or sale of assets, your data may transfer to the successor entity
- With Your Consent: For any other purpose with your prior written consent
We never sell your data to advertisers, data brokers, or any third party for commercial gain.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality and gather analytics. Types of cookies we use:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Google Analytics and similar tools to understand visitor behaviour
- Marketing Cookies: Meta Pixel, Google Tag Manager for campaign retargeting and conversion tracking
- Preference Cookies: To remember your settings and improve experience
You may disable cookies via your browser settings, however this may impact website functionality. We respect Do Not Track (DNT) signals where technically feasible.
You may disable cookies via your browser settings, however this may impact website
functionality. We respect Do Not Track (DNT) signals where technically feasible.
6. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted to and from our website
- Restricted internal access on a need-to-know basis
- Regular security assessments and updates to our systems
- Secure third-party payment processing (we do not store card details)
While we strive to use industry-standard means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request erasure of your data, subject to legal retention requirements
- Withdrawal of Consent: Withdraw consent for marketing communications at any time
- Data Portability: Request your data in a structured, machine-readable format
- Objection: Object to processing of your data for specific purposes
To exercise any of these rights, please contact us at +91 98833 31103 or via our contact page. We will respond within 30 days.
8. Third-Party Links
Our website may contain links to third-party websites including social media platforms, partner tools, and client websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policy of any website you visit via our links.
9. Children's Privacy
Our services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child under 18 has provided personal data, we will take steps to delete such information promptly.
10. Policy Changes
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Where changes are material, we will notify existing clients via email or a prominent notice on our website. Your continued use of our services following any changes constitutes acceptance of the revised policy.